As a company whose primary mission is to reduce waste and be as close to zero-waste as possible, we have spent a lot of time looking at eco-friendly packaging options. By the Summer when our biodegradable pouches arrive, we will be totally plastic free with our shipping materials.
Delivery for the inland UK is from £3.40 for Tracked 48 (2-3 working days) and £4.20 for Tracked 24 (1-2 working days) and more for other destinations. For a small number of EU countries RoyalMail International Tracked & Signed (5 to 10 working days) and the price is £8.90. The rest of the world is 6-15 working days and please ask for details since we are not sure which country's custom is accepting the products and we need to research per request. Please note that due to fast-changing regulations, some EU states now reject CBD or Hemp related products. All European orders above £200 can be sent by DHL which takes less than three days anywhere in Europe. There are no extra cost for you for using DHL. We will cover the excess charges beyond Royal Mail's £8.90. Please add a note and ask for the service at the checkout.
We have now made it a policy to ensure all our shipped products are entirely discrete and no mention of the product name on the Royal Mail Dispatch Note.
You can return your product up to 14 days after receiving your order. Please ensure that the products are NOT dismantled or the seal is broken when relevant. Also, certain products once exposed to air will not qualify for returns.
To be sure of next day delivery chances being high please place your order before 11:30 am. We will do our best to make the 3:00 pm dispatch by Royal Mail.