Service Update

We deliver your mail on most days of the year, However, both Royal Mail service has been very poor in December and therefore, we have switched to UPS and DHL to guarantee service and reduce lost packages.

Weekend delivery and collection services are expected to take place on Saturday 3 December. Sunday parcel deliveries are expected on Sunday 4 December.

DPD Details:

Delivery Schedule

Please find below the key dates in 2022 for England, Scotland, Wales

 Date  Day  Service
 24/12/2022 CHRISTMAS EVE CLOSED

 25/12/2022 

CHRISTMAS DAY CLOSED
 26/12/2022 BOXING DAY CLOSED
 27/12/2022 TUESDAY NO SHIPPING
 28/12/2022 WEDNESDAY NO SHIPPING
 29/12/2022 THURSDAY NO SHIPPING
 30/12/2022 FRIDAY SHIPPING FOR 3 rd of Jan Delivery 
 31/12/2022 NEW YEAR’S EVE CLOSED - NO SHIPPING
 01/01/2022 NEW YEAR’S DAY CLOSED 
 02/01/2023 MONDAY CLOSED 
 03/01/2023 TUESDAY NORMAL SERVICE

 

Changes to our Christmas last posting dates
We’ve brought forward our Christmas last posting dates to help manage the impact of planned strike action by the Communication Workers Union (CWU). We recommend you post as early as possible using the appropriate product to ensure your items reach their destination in time for Christmas. For more information about the last posting dates, click the link below.

Latest posting dates for Christmas 2022

The latest news on Industrial Action
The Communication Workers Union (CWU) formally notified Royal Mail they plan to call on their members who collect, sort and deliver parcels and letters to take national strike action on Friday 9, Sunday 11, Wednesday 14, and Thursday 15 December 2022.

Royal Mail 

Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we’re sorry this planned strike action is likely to cause you some disruption.

We’re sorry for any inconvenience, and thank you for your understanding.

Christmas delivery times: Office closed from 24 Dec until Wed 29 Dec - Order today b4 1:00 pm for Christmas eve delivery

Royal Mail Track your item - click here  

UPS Track your itemClick Here 

DHL Track your item - Click Here

Royal Mail News Latest News - click here

Trace & Track

Royal Mail Distribution and Processing Report

Royal Mail Distribution
Royal Mail operates an overnight air, rail and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK.

Air
Our air network operated to schedule on Thursday night.

Rail
Our rail network operated to schedule on Thursday night.

Road
Our road network operated to schedule on Thursday night with 2 exceptions. Vehicles bound for the Princess Royal Distribution Centre from our Swansea and Swindon Mail Centres suffered breakdowns, causing their late arrival so missing onward connections. As a result, some mail posted on Thursday in the OX, RG, SA and SN postcode areas, due for delivery today to addresses in London and the South East of England, may arrive later than planned.

Mail Processing (Mail Centres)
Staffing issues due to self-isolating and social distancing, along with greatly increased parcel volumes, continue to have some effect at our mail centres.

The mail centres below have reported not all mail was processed and despatched to delivery offices on schedule on Thursday night, and may be delivered later than expected:

  • Bristol Mail Centre: Some mail posted on Thursday from across the UK, due for delivery today to addresses in the BA, BS, GL and TA postcode areas.
  • Cardiff Mail Centre: Some mail posted on Thursday from across the UK, due for delivery today to addresses in the CF, LD and NP postcode areas.
  • Chelmsford Mail Centre: Some mail posted on Thursday from across the UK, due for delivery today to addresses in the CM, CO and SS postcode areas.
  • Croydon Mail Centre: Some mail posted on Thursday from across the UK, due for delivery today to addresses in the BR, CR, SE and SM postcode areas.
  • Edinburgh Mail Centre: Some mail posted on Thursday from across the UK, due for delivery today to addresses in the DD, EH, FK, KY, PH and TD postcode areas.
  • Jubilee Mail Centre: Some mail posted on Thursday from across the UK, due for delivery today to addresses in the GU, KT, SW and TW postcode areas.
  • Medway Mail Centre: Some mail posted on Thursday from across the UK, due for delivery today to addresses in the CT, DA, ME and TN postcode areas.
  • Norwich Mail Centre: Some mail posted on Thursday from across the UK, due for delivery today to addresses in the NR postcode area.
  • Sheffield Mail Centre: Some mail posted on Thursday from across the UK, due for delivery today to addresses in the DN, HU, LN and S postcode areas.
  • Tyneside Mail Centre: Some mail posted on Thursday from across the UK, due for delivery today to addresses in the DH, DL, NE, SR and TS postcode areas.

Royal Mail Deliveries

Due to resourcing issues, deliveries in the following areas are likely to be limited today, Friday 11 December, and into next week. If you need to collect an item for which we've left a 'Something for you' card from the Customer Service Points at one of these offices, please check royalmail.com/services-near-you for details of our revised opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.

  • Ashington (NE22, NE62-NE64)
  • Gillingham (ME7)
  • South Ockendon (RM15)
  • Tooting (SW17)
  • Totton (SO40, SO43)

Changes to Special Delivery Guaranteed

Due to Coronavirus, we’ve made some changes, including our timed guarantees for Special Delivery Guaranteed. For more information, please visit royalmail.com/specialdelivery.

Upcoming Latest Recommended Posting Dates for Christmas 2021

Saturday 11 December - Greece, Eastern Europe (except Czech Republic, Poland and Slovakia) and Turkey.
Sunday 12 December - Czech Republic, Finland, Italy, Poland, Sweden and the USA.
Thursday 16 December - Austria, Denmark, Germany, Iceland, Republic of Ireland, Netherlands, Norway, Portugal, Slovakia, Spain and Switzerland.
Saaturday 18 December - Belgium, France and Luxembourg.

Due to the global Coronavirus pandemic affecting mail services in most countries, we strongly advise posting all international mail as early as possible to ensure your letters and parcels arrive in time for Christmas.

For details of all our recommended latest posting dates, please visit royalmail.com/greetings.

 

Service Update Emails

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Please Note that for 2-3 days extra express service to Europe, we have DHL available for you.